Flooded by Financial Woes: The Hidden Consequences of Bank Delays Chris and Analia DeHayes's home was ravaged by Hurricane Helene two years ago.
What began as a quest for financial relief from their flood insurance turned into a prolonged ordeal with Chase Bank, forcing the couple to take out nearly a quarter million dollars from their 401(k) retirement savings.
The experience of the DeHayes is not an isolated incident of bank incompetence.